Privacy Policy

Last updated: April 24, 2025

Virtuclass (“we”, “us”, or “our”) operates the website https://virtuclassnusantara.id (the “Service”). This Privacy Policy explains:

  • What information we collect

  • How we use and share it

  • Your rights and choices

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a. Personal Data
We collect the following information:

  • Registration info: name, email address, username, and password

  • Profile info: photo, bio, country, and education level

  • Payment info: billing address and credit card details (collected and processed by our payment gateway; we do not store full card numbers)

b. Usage Data
We may collect:

  • Pages and courses you view

  • Time spent on each lesson

  • Search queries

  • Device/IP address, browser type, and operating system

c. Cookies & Tracking
We use cookies and similar technologies (e.g., localStorage) to:

  • Remember your preferences

  • Keep you logged in

  • Analyze usage behavior

You may disable cookies in your browser settings, but some features may not function properly.

2. How We Use Your Data

We use the collected data to:

  • Provide and improve our courses and platform

  • Authenticate you and manage your account

  • Process payments and send invoices

  • Personalize recommendations (e.g., “Continue Learning” suggestions)

  • Communicate course updates, promotions, and support

  • Monitor and analyze usage and trends

  • Prevent fraud and secure our platform

3. Sharing & Disclosure

We may share your information with:

  • Service providers (e.g., payment processors, email services, analytics tools) under strict confidentiality agreements

  • Legal authorities if required by law or necessary to protect our rights

  • Corporate affiliates in case of a merger, acquisition, or asset sale (with notice to you)

We do not sell or rent your personal data to third parties for marketing purposes.

4. Third-Party Services

Our Service may contain links to other websites or integrate with third-party services (e.g., Google Sign-In, YouTube embeds, Stripe payments). Each third-party service has its own privacy policy, which we do not control.

5. Data Security

We implement reasonable technical and organizational measures to protect your data, including:

  • Encrypted connections (HTTPS/TLS)

  • Secure servers and firewalls

  • Regular security audits

However, no method of transmission over the Internet is 100% secure. We encourage you to use strong, unique passwords and update them regularly.

6. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Correct or update inaccurate information

  • Delete your account and data

  • Object to or restrict processing

  • Withdraw consent (where applicable)

To exercise your rights, please contact us at virtuclassnusantara@gmail.com.

7. Children’s Privacy

Virtuclass provides educational content for students, including those under the age of 16.
We are committed to protecting the privacy of all users, including minors.

If you are under 16, you must have permission from a parent or guardian to register and use our platform.
If you are a parent or guardian and believe we have collected personal information without consent, please contact us immediately at virtuclassnusantara@gmail.com, and we will promptly review and address the issue.

8. Changes to This Policy

We may update this Privacy Policy from time to time.
We will update the “Last updated” date at the top of this page, and notify you if significant changes are made.
Continued use of the Service after such changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Virtuclass Support
Email: virtuclassnusantara@gmail.com
Address: Jl. KH Mas Mansyur No. 63, Jakarta Raya, Indonesia

Thank you for trusting Virtuclass with your learning journey!